Pricing Structure

2018 Standard Pricing is listed below.

Customized pre-paid plans are always available, but are not shown here, as they are based upon your individual needs and require further discussion.

Contact COMPerfection! to get a customized pre-paid plan quote.

Remote Work
per hour
$75
For any and all work that can be completed without an onsite visit
Generally scheduled remote work that occurs before 6-8am and 5pm to 8pm
Scheduled Updates and Patches
Scheduled Helpdesk / Desktop Support
Scheduled Server and/or Network Support *when possible
Non-emergency support of any nature, performed remotely
Billed in half-hour increments, minimum 1/2 hour
On-Site Work
per hour
$100
For any and all work that needs to be completed with an onsite visit
Generally scheduled remote work that occurs before 6-8am and 5pm to 8pm
Scheduled Updates and Patches
Scheduled Helpdesk / Desktop Support
Scheduled Server and/or Network Support *when possible
Non-emergency support of any nature, performed on-site
Billed in half-hour increments, minimum 1 hour
Emergency Remote Work
per hour
$115
For critical or emergency work that must be completed remotely, with higher response and resolution time
Generally unscheduled remote work that occurs between 8am and 5pm, or 8pm until 8am
Any unscheduled critical-nature work, performed remotely
Billed in half hour increments, minimum one half hour
Emergency On-Site Work
per hour
$150
For critical or emergency work that must be completed on-site, with higher response and resolution time
Generally unscheduled on-site work that occurs between 8am and 5pm, or 8pm until 8am
Any unscheduled critical-nature work, performed on-site
Billed in hour increments, minimum 1 hour
20 hour Pre-Paid Plans
as-needed
$1400 / 1820
Pre-purchase a time 'bank' and save. Prices shown are for 20 hour remote / 20 hour on-site blocks.
Custom pre-purchased blocks of time may be purchased at discounted rates. Contact CTS for a custom quote
Block time does not expire, use as you'd like
Remote block time and on-site block time are separate.
Emergency services (remote or on-site) will deduct block time at 1.5x the standard "rate".
Standard use rate minimums still apply (minimum half hour billed, half hour increments, etc.).
Full description of the terms and conditions available when quoted.